About me
I'm a fast-paced and highly motivated Technical Writer. Drives value for customers by
transforming complex concepts into accessible documentation and tutorials. High
personal standards, strong organizational skills and a team-player who can think of
unique solutions and thrives on delivering data-backed results.

Key Skills & Specialisations
- Passionate brand advocate with high focus on end-user satisfaction
- Analytical and data-driven tech industry professional with high level of skill
- Project management experience from research to build, launch & iteration
- 15+ years’ professional writing experience specializing in software for Australian tech start-ups
User-Friendly Content Creation
- Technical Documentation for agile SaaS platforms that regularly deploy updates
- Continuous improvement via pipeline automation and auto-deployment
- Multi-audience technical writing skills, excellent effective communication skills
- Collaboration and leadership in cross-functional technical delivery teams
- Creating Video and Audio tutorials and guides
Software Expertise
Technical Writing & Management Software: Darwin Information Typing Architecture (DITA) in both XML and HTML, Oxygen XML, GitHub Desktop, SourceTree
Collaboration software: Atlassian Suite, JIRA, Confluence, Canva
Video Software: Adobe Creative Cloud, Premiere, Photoshop, Sony Vegas, Audacity
Microsoft Office Suite, Word, Powerpoint, Excel, Visio
Expert Technical Documentation
Transforming complex technical information into clear, user-friendly documentation.